Perceptage International operates a remote monitoring security cameras central that is located outside of Canada, with live dedicated agents, individually and uniquely servicing each one of our clients, 24/7.
Our monitoring agents are “matched” with a specific client for the duration of the contract in order to maximize their familiarity with the sites they monitor. This ensures a fast and reliable reaction to the slightest abnormalities onsite (therefore no activities go unnoticed, and no false alarms either).
We can connect remotely to any existing cameras systems, as long as it is connected to the internet.
We will also remotely open and close your gates, turn on/off lights, activate sirens, strobes, etc. as long as we get access to these systems. This allows our clients to cut down costs of salaried employees on location doing these tasks (in-house janitors, contractor workers, etc.)
Our agents are fully autonomous when it comes to responding to incidents: calling 911 in case of a crime about to happen, dispatch service providers in case of water leaks, calling building maintenance, etc.
When we call the police, we give them continuous live updates from the scene until the incident is resolved (description of the suspects, what they wear, where they go, cars and license plates, etc.)
911 operators and police officers on shift prefer working with us instead of other alarm centrals who offer cheaper packages because they have one or two operators watching over hundreds or clients’ cameras.
With most automated cheaper “AI” centrals, clients (and the police) will usually get a call saying that a window or a door was opened at 03:00AM, but 99% of the times these are false alarm because the wind or a racoon moved it. Such “false” calls to 911 end up costing a lot of money with fines from the city.
- We monitor exterior cameras for perimeter security to avoid break-ins, thefts and vandalism.
- We monitor interior cameras to catch shoplifters, safety hazards, trespassers and loitering.
- We call the police, turn sirens, talk to visitors and tenants via your intercom system, open building doors and provide troubleshooting and customer assistance when required.
- Personalized monitoring schedule as per the client needs (days, nights, weekends, 24/7, etc.)
Our clients get a dedicated “Security Operator” working remotely 24/7, never late, doesn’t fall asleep, no sick leaves or vacations, and costs for a whole month less than one shift of a security agent onsite.
ADDITIONAL SERVICES
- Viewing other cameras onsite during incidents – no extra cost
- Operating client systems (gates, intercom, etc.) – no extra cost
